Thank you for visiting and shopping at Monet!
Following are the terms and conditions that constitute our shipping policy.
Domestic Shipping Policy
Shipment processing time all orders are aimed to be processed within 3 business days.
Orders are not shipped or delivered on weekends or holidays.If we are experiencing a high volume of orders,shipments may be delayed by a few days.Please allow additional days in transit for delivery.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.Delivery delays can occasionally occur.Please email our support team at monetpuff@gmail.com if you are experiencing any delays.
Shipment confirmation and Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number if you have eligible tracking.The tracking number will be active within 24 hours.
Customs,Duties and Taxes
Monet is not responsible for any customs and taxes applied to your order.All fees imposed during or after shipping are the responsibility of the customer(tariffs,taxes,etc.).
Damages
Monet is not liable for any products damaged or lost during shipping.If you received your order damaged,please contact the shipment carrier to file a claim.Please save all packaging materials and damaged goods before filling a claim.
